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Applying CA
Experiment:
In a survey, Interviewers cold called random households
and asked the residents a battery of questions. “The interviewers are instructed to follow the “script” for the
computer-implemented questionnaire very closely. They should read the questions as worded, probe in a neutral
fashion, and not show any evaluation of the answers given. Interactional research of actual survey
interviewing shows that interviewers do not follow these instructions
literally. These interviews, then,
provide an interesting ‘test case’ for ‘applied CA’.”
·
(80) Enter interaction when interviewer accepts a
previous answer with “okay”
·
(80-82) Announcement of question
·
(82-88) Question presented
·
(90) Respondent initiates repair
·
(91-92) Interviewer repairs
·
(93) Respondent accepts repair
·
(94) Respondent answers in format but with modifier
·
Interviewer accepts formatted answer
Question constructed using 3 different components:
1.
(82-83) Introductory statement which actualizes supposedly
common knowledge
2.
(84-86) A question-formatted question
3.
(86-88) Four answer options
Button:
Multi-unit questioning turns contrast with the
urge for turn minimization in “normal” turn by turn conversation. Button identified 3 question parts:
1.
A QDC: question delivery component, the unit which actually
asks the question
2.
A QTC: question target component which develops target for the
eventually delivered question and precedes the QDC
3.
(No acronym?…ah man) a personal relevance component which
indicates the relevance of the question resides in the questionee’s expressed
experiences and also precedes the QDC
·
“There is no ‘personal relevance component’ in these
survey interviews, as they are ‘audience-designed’ rather than
‘recipient-designed’, as are job interview questions as well as conversational
questions.”
·
The survey activity is recognized as a multi-unit
questioning and so the respondent assumes all speech of interviewer is the same
turn until the actual question is put forth.
This appears to be such a basic structure of multi-unit questioning that
some people try to immediately give an answer after the actual question
perceiving that the turn has ended, meanwhile missing the answer options.