User Experiences
First group gave up
- First, each made private edits, ignoring the others
- Evidently when the time came to merge them they gave up on the system and switched to pen and paper
Second group switched to arrangement where one person typed and the rest contributed
- Effectively, two roles: one author (typing in the information) and two reviewers (heckling)
Users were extremely frustrated - didnít understand the conceptual model behind displaying othersí screens