Potential Problems

· Excessive filtering

o Problem: People may filter out too important information

This should not be a serious problem, as the social forces at work in the organization will likely force the user to look at messages that pertain to him/her.

In fact, filtering will be beneficial in two ways:

o Receivers will spend more time on messages that they deem relevant/important

o Senders are likely to send out more information because they need not worry about displeasing those who do not care to read their messages

· Imperfect finding

o Problem: How can the user know if he is filtering out messages that may be of interest?

o No system is perfect, but this system is an improvement

o Proposed solutions:

§ Receive a number of public messages randomly everyday

§ Create a rule for “probable interest value” to rank messages