Messages

· The user may send different types of messages

· Each message type has a template which includes a number of fields for holding information (e.g. “time”, “date”, and “location” fields for a meeting template)

o Associated with each field is a default value, a likely alternative values, and an explanation

o These values can be displayed and chosen by pointing to the field with the mouse

o These values and the semi-structured nature of the templates makes construction of some messages easier

· Those who wish not to take advantage of this structure may select the most general type of message which includes only the standard email fields

· The authors believe that the templates will be used because of their convenience